Digital Transformation

AI’s next act: how Salesforce is turning efficiency gains into revenue

$100 million in annualized cost savings. Over 3,200 opportunities influenced. Those are the kinds of outcomes leaders everywhere are hoping AI will deliver. But in conversations with CEOs this year, one thing was clear: very few companies can point to results at this level yet. Many organizations made progress using AI to improve efficiency in...

Orignially published on

Where AI Finally Meets Real Work

Slack is starting to show what that actually looks like For a few years, workplace AI has promised the same thing: faster answers, better productivity, less busywork. But most of it hasn’t delivered. Not because the technology isn’t powerful, but because it hasn’t been tied to how work actually gets done. Today, every company is...

Orignially published on

From pilot mania to portfolio discipline: how the best companies are escaping AI purgatory

By Keith Ferrazzi, Wendy Smith, and Dan Roberts According to the now well publicized MIT-affiliated research and reporting, fewer than 5% of enterprise AI pilots ever deliver measurable business value. The other 95%? They’re still stuck in what we call AI Purgatory: exciting demos, scattered pilots, and vanishing trust. For the past couple of years, corporate leaders have been...

Orignially published on

The Freelancer Who Refused To Be Replaced By AI

When tools like Claude went mainstream, many knowledge workers felt uneasy. For freelance copywriter Leigh Ann Shelton, the impact was immediate and financial. Shelton’s job was to do what good copywriters have always done: translate a client’s voice into persuasive marketing language. Websites. Campaigns. Brand messaging. The kind of work that depends on tone, clarity,...

Orignially published on

My Ah-Ha Moment On How Much AI Is Transforming Team Collaboration

For the past two years, many conversations about AI in the workplace have revolved around productivity. How do we get more output? How do we automate tasks? How do we reduce cost? All important questions. But they’re still focused on efficiency while the real performance breakthroughs in organizations don’t come from speed alone. They come...

Orignially published on

Discover how your team & organization stack up
by taking our free team diagnostic now

The Future of Work is Being Reengineered: Here Are the Four Shifts We Need in 2025

As we look ahead to 2025, four shifts will help to determine which organizations thrive and which get left behind. These aren’t just predictions; they’re imperatives for any leader who wants to drive breakthrough performance in today’s volatile business environment. 1. The Shift from Leadership to Teamship For decades, business has elevated the role of...

Orignially published on

Four Shifts for World-Class Teams to Thrive in a Fast-Changing World

Forget what you thought you knew about leading teams—old ideas no longer apply in a world of remote work, artificial intelligence, and constant disruption. In fact, just 15% of the world’s most successful companies have engineered a totally new way of collaboration. To win in today’s volatile world, you cannot think your way into a...

Orignially published on

When Cyber Security Breaches Are Inevitable, It’s Time To Call For A New Approach

At the TED Conference in Vancouver this year, our Radical Innovators foundation hosted a forum with more than 60 of the world’s top CHROs, CIOs, and founders. On the agenda: how new technologies like AI and quantum computing can elevate our human experience, transforming how we work and live together. Despite the hopeful purpose of...

Orignially published on

Elevating Human Purpose and Well-Being Through Redesigning Work with AI

The transformation of work around AI has the promise of lowering costs, but it also has the potential to elevate the sense of purpose and human connection that people have with their work. At the heart of this transformation is the idea of “pixelating” work—breaking it down into its constituent outcomes, tasks, and skills, and...

Orignially published on

An Even More Powerful AI Looms. And Controlled Chaos Is The Key

If you can’t hear yourself think amid the cacophony of incoming AI advice, I have some bad news for you. The next wave is going to be even more radical, and as a leader, every day you wait to unleash your people in an orchestrated way, you are behind. We would like to propose a...

Orignially published on
Offices are obsolete—and so are the managers who insist you must go back

Offices are obsolete—and so are the managers who insist you must go back

As company after company orders people back to the office this month, none seem to realize that they’re sending their company backward by doing so. The past two years were not an aberration to overcome but an accelerator of positive change that moved companies toward a flexible future, leaving behind cubicle farms and corner offices...

Orignially published on
Cyber Monday Every Day: The Tech Mindset Behind Target’s Digital Growth

Cyber Monday Every Day: The Tech Mindset Behind Target’s Digital Growth

Target stood out as a leader among competitors in 2020, during a year in which the entire retail industry was plagued by uncertainty and unforeseen challenges. In a May call with investors, Target CEO Brian Cornell said that the unprecedented volatility in the first quarter of 2020 “presented the most extreme test of our business...

Orignially published on

Never Lead Alone


Never Lead Alone: 10 Shifts from Leadership to Teamship

ORDER your copy today and receive exclusive complimentary content!

This will close in 20 seconds