AI adoption is accelerating how fast companies build software—but the real crisis is running what they’ve built. As AI multiplies code, apps, and complexity, most organizations are hitting an invisible “glass wall”: their people and operations can’t keep up. The leaders who win won’t just ship faster—they’ll redesign how software is operated, or risk being crushed by their own AI success....
This is a continuation of my series spotlighting the companies that are truly AI native: organizations rethinking work at its core, not just bolting algorithms onto legacy processes. Each profile explores how these pioneers treat AI as an operating system for execution rather than a surface-level add-on. Notch represents one of the boldest examples. Instead of...
I’ve spent the past decade inside the guts of elite teams, from Fortune 100 giants to scrappy startups. Here’s the truth: Teamship still rules. But the rules are changing. Co-elevation, my term for teammates lifting each other higher, is still the engine of breakthrough performance. But now we’re building that engine with AI. Recently, I hosted a dinner in New York City for 70...
AI is the new electricity, but for CIOs, the real power lies not just in plugging into it, but in understanding the grid. Vendors will say they’re “powered by AI.” But ask a few deeper questions, and you’ll uncover a wide range of capabilities. Some built for lightweight automation, others trained to solve complex industry-specific...
Over the past several months, I’ve been chasing a question that feels central to our time: What does it really mean to be an AI-first company? Not the buzzword version, but the lived reality. What do these organizations see that others don’t? How do they operate differently? Not simply because they use AI, but because AI...
Competition among the most innovative companies is growing ever more heated for one of the most highly-coveted resources on the market: talented employees. But sadly, too many new hires slip away because of a poor initial experience with their new companies. Consider the following statistics, which represent broad data in the United States: Nearly 33%...
In a recent Unify survey of knowledge workers, 79% of respondents reported working always or frequently in virtual teams, but only 44% found virtual communication as productive as face-to-face communication. The vast majority connected via email, phone, or conference calls even though 72% said videowould make teamwork easier. Only 34% of people use video to...
Anyone who has sat in enough teleconferences has experienced a special kind of meeting hell. The discussion drifts and sags until, to try to get things back on track, the facilitator says, “John, what do you think about the proposed initiative?” Then, after an awkwardly long pause, John responds with:“Oh, sorry, what was the question...
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