Digital Transformation

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Why the Original CIO-CHRO AI Power Team Was Necessary but Not Sufficient

When generative AI entered the enterprise, many companies correctly identified the chief information officer–chief human resources officer (CIO–CHRO) partnership as the power team for the AI era. The logic made sense. AI was new technology. It would change skills, roles, and how people worked. Surely the leaders of technology and talent, working hand-in-hand, were the right stewards to drive the transformation....

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The AI Glass Wall You’re Not Planning For

AI adoption is accelerating how fast companies build software—but the real crisis is running what they’ve built. As AI multiplies code, apps, and complexity, most organizations are hitting an invisible “glass wall”: their people and operations can’t keep up. The leaders who win won’t just ship faster—they’ll redesign how software is operated, or risk being crushed by their own AI success....

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AI’s Hidden Frontier: Unlocking Tribal Knowledge

This is a continuation of my series spotlighting the companies that are truly AI native: organizations rethinking work at its core, not just bolting algorithms onto legacy processes. Each profile explores how these pioneers treat AI as an operating system for execution rather than a surface-level add-on. Notch represents one of the boldest examples. Instead of...

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5 Ways AI Empowers Hybrid Teamship

I’ve spent the past decade inside the guts of elite teams, from Fortune 100 giants to scrappy startups. Here’s the truth: Teamship still rules. But the rules are changing. Co-elevation, my term for teammates lifting each other higher, is still the engine of breakthrough performance. But now we’re building that engine with AI.   Recently, I hosted a dinner in New York City for 70...

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The Smart CIO’s Guide To Choosing The Right AI Tech Stack

AI is the new electricity, but for CIOs, the real power lies not just in plugging into it, but in understanding the grid. Vendors will say they’re “powered by AI.” But ask a few deeper questions, and you’ll uncover a wide range of capabilities. Some built for lightweight automation, others trained to solve complex industry-specific...

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Four Shifts for World-Class Teams to Thrive in a Fast-Changing World

Forget what you thought you knew about leading teams—old ideas no longer apply in a world of remote work, artificial intelligence, and constant disruption. In fact, just 15% of the world’s most successful companies have engineered a totally new way of collaboration. To win in today’s volatile world, you cannot think your way into a...

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When Cyber Security Breaches Are Inevitable, It’s Time To Call For A New Approach

At the TED Conference in Vancouver this year, our Radical Innovators foundation hosted a forum with more than 60 of the world’s top CHROs, CIOs, and founders. On the agenda: how new technologies like AI and quantum computing can elevate our human experience, transforming how we work and live together. Despite the hopeful purpose of...

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Elevating Human Purpose and Well-Being Through Redesigning Work with AI

The transformation of work around AI has the promise of lowering costs, but it also has the potential to elevate the sense of purpose and human connection that people have with their work. At the heart of this transformation is the idea of “pixelating” work—breaking it down into its constituent outcomes, tasks, and skills, and...

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An Even More Powerful AI Looms. And Controlled Chaos Is The Key

If you can’t hear yourself think amid the cacophony of incoming AI advice, I have some bad news for you. The next wave is going to be even more radical, and as a leader, every day you wait to unleash your people in an orchestrated way, you are behind. We would like to propose a...

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Offices are obsolete—and so are the managers who insist you must go back

Offices are obsolete—and so are the managers who insist you must go back

As company after company orders people back to the office this month, none seem to realize that they’re sending their company backward by doing so. The past two years were not an aberration to overcome but an accelerator of positive change that moved companies toward a flexible future, leaving behind cubicle farms and corner offices...

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Cyber Monday Every Day: The Tech Mindset Behind Target’s Digital Growth

Cyber Monday Every Day: The Tech Mindset Behind Target’s Digital Growth

Target stood out as a leader among competitors in 2020, during a year in which the entire retail industry was plagued by uncertainty and unforeseen challenges. In a May call with investors, Target CEO Brian Cornell said that the unprecedented volatility in the first quarter of 2020 “presented the most extreme test of our business...

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How Abbvie Closed The Strategic Distance Of Its Remote Teams

How Abbvie Closed The Strategic Distance Of Its Remote Teams

One thing we’ve learned during these last few months of socially distant working is that physical distance has nothing to do with the success of a team. What makes remote teams win is being able to shrink strategic and affinity distance. Strategic distance is the gap between what your team is doing and what matters...

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The Upside of Virtual Board Meetings

The Upside of Virtual Board Meetings

Like everyone else, members of corporate boards have had to innovate quickly due to Covid-19. A once-in-a-generation economic shock has put vital strategic decisions on the table without the luxury of in-person meetings. Boards have had to balance the unfamiliarity of going virtual with the pressures of protecting their organizations from catastrophe. While most boards...

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