Slack is starting to show what that actually looks like For a few years, workplace AI has promised the same thing: faster answers, better productivity, less busywork. But most of it hasn’t delivered. Not because the technology isn’t powerful, but because it hasn’t been tied to how work actually gets done. Today, every company is...
By Keith Ferrazzi, Wendy Smith, and Dan Roberts According to the now well publicized MIT-affiliated research and reporting, fewer than 5% of enterprise AI pilots ever deliver measurable business value. The other 95%? They’re still stuck in what we call AI Purgatory: exciting demos, scattered pilots, and vanishing trust. For the past couple of years, corporate leaders have been...
When tools like Claude went mainstream, many knowledge workers felt uneasy. For freelance copywriter Leigh Ann Shelton, the impact was immediate and financial. Shelton’s job was to do what good copywriters have always done: translate a client’s voice into persuasive marketing language. Websites. Campaigns. Brand messaging. The kind of work that depends on tone, clarity,...
For the past two years, many conversations about AI in the workplace have revolved around productivity. How do we get more output? How do we automate tasks? How do we reduce cost? All important questions. But they’re still focused on efficiency while the real performance breakthroughs in organizations don’t come from speed alone. They come...
Companies in most industries are investing heavily in artificial intelligence: 88% of companies reporting regular AI use. Yet many leaders report familiar frustrations. AI adoption stalls. Performance gains plateau. Employees experiment with new tools but don’t integrate them deeply into how work actually gets done, leaving executives increasingly concerned about ROI. Our research suggests this is...
Like everyone else, members of corporate boards have had to innovate quickly due to Covid-19. A once-in-a-generation economic shock has put vital strategic decisions on the table without the luxury of in-person meetings. Boards have had to balance the unfamiliarity of going virtual with the pressures of protecting their organizations from catastrophe. While most boards...
“We weren’t even making hand sanitizers in the U.S. in early 2020. Leveraging our Suave brand, we went from idea to market in 6 weeks in 7 formats – amazingly we were out of stock in less than 1 day. While that is typically unheard of, our consumers are looking for us to respond to...
Competition among the most innovative companies is growing ever more heated for one of the most highly-coveted resources on the market: talented employees. But sadly, too many new hires slip away because of a poor initial experience with their new companies. Consider the following statistics, which represent broad data in the United States: Nearly 33%...
In a recent Unify survey of knowledge workers, 79% of respondents reported working always or frequently in virtual teams, but only 44% found virtual communication as productive as face-to-face communication. The vast majority connected via email, phone, or conference calls even though 72% said videowould make teamwork easier. Only 34% of people use video to...
Anyone who has sat in enough teleconferences has experienced a special kind of meeting hell. The discussion drifts and sags until, to try to get things back on track, the facilitator says, “John, what do you think about the proposed initiative?” Then, after an awkwardly long pause, John responds with:“Oh, sorry, what was the question...
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