This is a continuation of my series spotlighting the companies that are truly AI native: organizations rethinking work at its core, not just bolting algorithms onto legacy processes. Each profile explores how these pioneers treat AI as an operating system for execution rather than a surface-level add-on. Notch represents one of the boldest examples. Instead of...
AI is the new electricity, but for CIOs, the real power lies not just in plugging into it, but in understanding the grid. Vendors will say they’re “powered by AI.” But ask a few deeper questions, and you’ll uncover a wide range of capabilities. Some built for lightweight automation, others trained to solve complex industry-specific...
Over the past several months, I’ve been chasing a question that feels central to our time: What does it really mean to be an AI-first company? Not the buzzword version, but the lived reality. What do these organizations see that others don’t? How do they operate differently? Not simply because they use AI, but because AI...
When I look at the leaders best equipped to guide companies through the turbulence of AI transformation, one question keeps surfacing: Could tomorrow’s most successful CEOs come from today’s CTO and CIO ranks? Certainly not every future CEO will come directly from the CTO or CIO’s chair. But every successful CEO will need the qualities of...
In the race to turn artificial intelligence from buzzword to bottom-line impact, Cisco has built one of the most comprehensive internal enablement programs in the corporate world. Its mission: to make 80,000 employees confident, capable, and eager to apply AI in their daily work. “AI is a team sport,” says Gianpaolo Barozzi, Cisco’s 3P Chief...
Most organizations waste tremendous time and potential in unproductive meetings, when the real collaboration could happen before anyone enters the room. When Matt Mullenweg, cofounder of WordPress and CEO of Automattic, showed me his company’s workflow system, I glimpsed the future of collaboration that 85% of companies still haven’t awakened to. His 1,900 employees across...
In an operating room, a surgical technician notices something concerning during a procedure. In traditional hospital hierarchies, they might hesitate to speak up. But a transformation in healthcare leadership is under way that would make that moment of hesitation unthinkable. The old deference to hierarchical leadership is giving way to a new mode of behavior...
Most companies struggle to scale AI because they rely on top-down mandates. The real breakthrough comes from empowering “super users” and mobilizing peer-to-peer coaching networks—your black belts of AI—to spread adoption organically and sustainably across the workforce....
Sometimes, you get challenged with a question that opens up your goals—that reaches right into your why? An editor asked me recently, “What’s the most rewarding aspect of writing about leadership?” When I wrote my first book, Never Eat Alone, I had people from around the world tell me that it changed their life. When...
You know what it means, but have you ever had the feeling? Have you ever experienced what Harvard professor Amy Edmondson first described a quarter of a century ago—psychological safety, the belief you can share ideas or speak up without the risk of being put down by others? Have you ever worked in a team...
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