When you’re trying to meet someone who seems unreachable for whatever reason, sometimes getting access is just a matter of putting yourself in the right place at the right time. Barry Diller, the CEO of InterActiveCorp., was someone I’d wanted to meet for years. He’s a visionary in commerce and media, with an uncanny ability...
You may remember the 1990 movie Crazy People in which Dudley Moore plays an advertising executive whose idea to write “honest” advertising copy like the following lands him in an insane asylum: Volvo… they’re boxy, but they’re safe. Porsche…you can’t get laid in one, but you will once you get out. As outrageous as those...
Last month at TED2006 I had dinner with a leader of a major technology company, and we discussed the Big Task Summit my firm is hosting in April. On behalf of our clients Kaiser Permanente, Safeway, and Dupont, we’re inviting leaders from 30 other companies to share in some significant research focused on reducing corporate...
We’ve all felt it from time to time — the anticipation of getting an autograph from a childhood hero, the nervous energy before making a sales call with the major industry player, the one-of-a-kind rush and paralysis that comes from feeling just a bit out of your league. No matter how much I personally think...
Poor Ken Jennings. He finally went bust on Jeopardy last night, after answering final jeopardy incorrectly. The answer? Most of this firm’s 70,000 seasonal white-collar employees work only four months a year. Ken said FedEx. Nancy Zerg, a real estate agent from Ventura, Calif., said H&R Block. She was right, he was wrong. While I...
One of the most common mistakes people make when building relationships for career success and revenue growth is treating business contacts differently than personal friends. Just think for a moment about the people you work with on a professional level who are also close personal friends. Aren’t they always more forgiving when you slip up...
Jason and his team always pull wonderful insights from their research on great companies that make me smarter about business, but Think Big, Act Small resonates with me especially well. I used to be a Fortune 500 guy, but I run a small business now — and I’m feeling the rush that only entrepreneurship can...
As entrepreneurs and salespeople, referrals are our lifeblood because they jumpstart the trust-building with potential customers, partners and suppliers. In my last column I wrote about the oft-forgotten sales and networking tactic of asking our customers for referrals. Now, let’s switch hats for a moment. What happens when we’re the ones receiving the request? It’s...
Recently, my firm was conducting training at a regional sales meeting of a big conglomerate. Our goal was to establish cross-divisional lead-sharing as a part of the company culture and to get everyone to understand how big of a win-win that practice can be. We devoted a big chunk of the day to active and...
Since I’ve had some extra time on my hands, I finally got around to reading Alison Stein Wellner’s piece in Inc.’s March issue: “Let’s Be Friends: It seems nuts. But new research says that CEOs who become pals with their rivals do better than those who don’t.” I’m so glad to see that the research...
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