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Don't Be Resigned to Employee Turnover. Do These 5 Things Instead

Don’t Be Resigned to Employee Turnover. Do These 5 Things Instead

During a recent call with a group of presidents from some of the world’s largest companies, the number-one issue keeping them awake at night was attracting and retaining great talent. It’s an issue that companies of every size have been grappling with since the Covid-19 pandemic disrupted first our lives and then the labor market. The executives were...

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How to Use Collaborative Problem-Solving to Get to the Right Answers--Quickly

How to Use Collaborative Problem-Solving to Get to the Right Answers–Quickly

Faced with a tough decision that needs to be made quickly, most leaders’ command-and- control instincts kick in. They are often wrong. In a world changing at an extraordinary pace, expecting a leader under pressure to make the call alone is to overlook the talent in the team. The better answer is quick-fire collaboration. Today’s economy demands that...

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5 Critical Shifts Leaders Must Make to Build Companies That Win

5 Critical Shifts Leaders Must Make to Build Companies That Win

Uncovering the answers to this question has been the driving force of the Socratic business adviser Jim Collins‘s career. But what about now, as we emerge from the Covid-19 crisis, in a business landscape that is best summed up by the word disruption? I got on a call recently with Jim to discuss. For more than a quarter...

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Courageous Speech Is a Key Block in the Innovation Stack of a High-Return Team

Courageous Speech Is a Key Block in the Innovation Stack of a High-Return Team

During the pandemic, the crisis gave most workplaces much-needed jolts of urgency to reboot outdated management systems. One brilliant outcome we saw emerge were leaders and teams that began collaborating more intensively. Teammates spoke with greater transparency and authenticity, because frankly, there was no time to waste when it came to innovative solutions. In our...

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5 Steps to Make Your Team Bigger (Without Hiring Anyone)

5 Steps to Make Your Team Bigger (Without Hiring Anyone)

Teaming out is a characteristic behavior of the most effective executive teams, and one that my research institute has decoded as a high-return practice. Through 20 years of coaching, I’ve seen it speed collaboration and accelerate growth. Teaming out also helps mitigate unrecognized risk–in Fortune 500 companies, midmarket brands, and startups. Here’s how it works. Curating Relationships Most of...

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6 Ways to Come Back From the Pandemic With a Stronger Team

6 Ways to Come Back From the Pandemic With a Stronger Team

The future of work arrived out of nowhere, on the back of a once-in-a-centurypandemic. Team dynamics got challenged as members dealt with illness, trauma,and crisis. We’ve all been forced to rapidly and radically adapt to new working norms. The Ferrazzi Greenlight Research Institute has spent more than 15 years studying high-performing teams, but I’ve never...

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Make Moneyball Changes in Days Instead of Seasons

Make Moneyball Changes in Days Instead of Seasons

My research team and I have had a couple of interesting conversations with Colin Kinsella, CEO of Mindshare Interactive. How did Colin end the feet-dragging that had stalled the change he was brought on board to finish? Not by telling the team what leadership wanted them to achieve, but by changing how the team did...

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Finding Your Currency

Finding Your Currency

“What if I don’t have much to offer?” You know, I’m shocked and a bit sad by thenumber of people who ask that when I explain that to build strong relationships — the kind that will consistently grow sales, boost your career, or just pack your social calendar — you have to give, give, give,...

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Summer Blues? Not Necessarily

Summer Blues? Not Necessarily

It happens every summer: you call someone’s office, but you can’t reach her because she’s on vacation. Pretty barren time for building a relationship, isn’t it? Actually, summer doesn’t have to be a relationship wasteland. Let’s say that you call a powerful corporate chieftain, and she says, “I don’t have much time to talk. I’m...

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To Be Known, Or Unknown

To Be Known, Or Unknown

Few things can have greater impact on your personal brand and your organization’s brand recognition than developing and sharing your expertise with the world. Whether you call it becoming a thought leader or a public expert, or, as marketing guru Steven Yoder’s book espouses, Getting Slightly Famous, you should do it. Trust me. I’m living...

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Never Lead Alone


Never Lead Alone: 10 Shifts from Leadership to Teampship

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