Starkloff’s journey highlights a broader lesson: organizations often focus too much on individual leadership competencies and too little on team behaviors. True transformation begins with teams committing to a new social contract—embracing candor, collaboration, and accountability as the foundation for innovation and growth....
“The Great Resignation” keeps growing before our eyes. Every month, the ranks of the resigned swell some more — nearly 57 million Americans quit between January 2021 and February 2022. Many companies seem to be struggling for answers in the face of skyrocketing attrition rates. How to stanch the bleeding? Perhaps a better idea is to change...
Remember March 2020, when most of us expected it might be in two or three months? Then summer gave way to fall and winter. Some set their sights on returning mid-2021. That thought is now a distant memory. As the global pandemic begins its third year, it’s high time to recognize we’re never going back...
Keeping a team’s energy dialed up through tough times has always been a challenging task — but sustaining resilience in a pandemic? Nobody has written a playbook for that. As Gallup asked in its end of 2021 report: “How can managers be expected to improve the engagement and wellbeing of your workforce if they, themselves,...
When I was the chief marketing officer at Deloitte & Touche, we would have our annual leadership off-site in Las Vegas or Orlando. I remember people practicing their presentations far into the night, and the next day we’d sit for hours in uncomfortable chairs in a huge hotel ballroom, listening to speaker after speaker talk...
Announcing Q4 results that exceeded Wall Street’s expectations, Apple CEO Tim Cook identified resilient, high-functioning teams as a key element that fortified the company in the midst of the pandemic’s unprecedented challenges. “Even though we’re apart, it’s been obvious this year that around the company, teams and colleagues have been leaning on and counting on...
Like everyone else, members of corporate boards have had to innovate quickly due to Covid-19. A once-in-a-generation economic shock has put vital strategic decisions on the table without the luxury of in-person meetings. Boards have had to balance the unfamiliarity of going virtual with the pressures of protecting their organizations from catastrophe. While most boards...
Competition among the most innovative companies is growing ever more heated for one of the most highly-coveted resources on the market: talented employees. But sadly, too many new hires slip away because of a poor initial experience with their new companies. Consider the following statistics, which represent broad data in the United States: Nearly 33%...
One of the unintended consequences of the constant right-sizing and flattening of our organizations is that we now live in a world where managers just don’t have time to do all that’s required of them in their daily jobs, let alone find time for coaching their employees. Yet coaching is a critical job for any...
The appeal of forming virtual teams is clear. Employees can manage their work and personal lives more flexibly, and they have the opportunity to interact with colleagues around the world. Companies can use the best and lowest-cost global talent and significantly reduce their real estate costs. But virtual teams are hard to get right. In...
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