“I’m waiting for you to retire so we can get a divorce.” It was not the answer the chief financial officer of one of America’s largest public companies expected when he tried a workplace candor exercise on his wife. He had written her a dinner invitation suggesting they have a conversation about everything they never...
You know what it means, but have you ever had the feeling? Have you ever experienced what Harvard professor Amy Edmondson first described a quarter of a century ago—psychological safety, the belief you can share ideas or speak up without the risk of being put down by others? Have you ever worked in a team...
Resilience isn’t just a buzzword in today’s volatile business landscape—it’s a critical skill for survival and success. Yet, our research at the Ferrazzi Greenlight Research Institute has uncovered a startling gap: only 14% of team members feel they have a collective responsibility to lift each other’s energy and mental well-being. In most teams, resilience is...
When most CEOs were focused solely on the bottom line in the early 2000s, Zappos founder Tony Hsieh was busy rewriting the rules of corporate culture. Hsieh’s radical idea? That prioritizing employee happiness and personal growth could be a powerful driver of business success. Under Hsieh’s leadership, Zappos became renowned not just for its customer...
Watching a teammate struggle and thinking it’s someone else’s job to help is no answer to the high-pressure times we live in. The data speaks for itself. According to the latest research by global HR experts Mercer, more than 80% of employees are at risk of burnout. Financial strain, exhaustion, and excessive workload are among the...
If you’ve ever heard of holacracy, your reaction might have been skeptical, similar to mine, when I first learned about it from my dear friend, the late Tony Hsieh of Zappos. Holacracy is the principle of self-management and self-directed teams. For decades now with the flattening of organizational structures, it has been more and more...
Speaking with business leaders at Davos earlier in the year, I was struck by a theme I kept hearing – that more than ever they have to deal with the divisive debates racking our society infecting the workplace. The words I kept hearing to describe this increasingly poisonous atmosphere was that “hateful” exchanges were increasingly...
Keeping a team’s energy dialed up through tough times has always been a challenging task — but sustaining resilience in a pandemic? Nobody has written a playbook for that. As Gallup asked in its end of 2021 report: “How can managers be expected to improve the engagement and wellbeing of your workforce if they, themselves,...
In the post-pandemic world, mental well-being in the workplace should be more than a safety net or medical benefit. It is a driver of shareholder value and productivity, and critical in the war for talent. Organizations that crack the code of well-being in this new paradigm of hybrid work—banishing the outdated stigma around mental health...
We’ve studied what unlocks team potential for more than twenty-one years. Our new research shows how to reclaim 30% of your life and empower hybrid teams.
Plus, find out how to gain a 79% increase in candor, 75% increase in development, 46% increase in collaboration and a 44% increase in accountability.
Meetings have become our $283 billion habit of wasted time a year. We have a data-driven solution that proves that much of the academic research on virtual team collaboration is wrongheaded, biased and focused on failed use cases. And these are the radically transformative results we see from the practices shared in this white paper.
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