Remember March 2020, when most of us expected it might be in two or three months? Then summer gave way to fall and winter. Some set their sights on returning mid-2021. That thought is now a distant memory. As the global pandemic begins its third year, it’s high time to recognize we’re never going back...
During a recent call with a group of presidents from some of the world’s largest companies, the number-one issue keeping them awake at night was attracting and retaining great talent. It’s an issue that companies of every size have been grappling with since the Covid-19 pandemic disrupted first our lives and then the labor market. The executives were...
Back to work? This sounds like the obvious end goal we’ve all been waiting for after roughly two years of the COVID-19 pandemic. But wait a minute. Does this make sense? Remote work went from being an awkward crisis workaround to a routine with its own rhythm and plenty of upsides. It turned out that increased...
Every organization was transforming into a technology business even before the pandemic ushered in a new era of remote and hybrid working. Digital technologies were radically rebooting relationships with customers and reconfiguring internal operations. As a result, the role of the Chief Information Officer (CIO) has evolved from running a support service to becoming the...
To transform team collaboration you need a new set of practices that fit the virtual environment rather than port tired old methods into remote meetings. Wrong-headed research says remote work does not work based on companies who were doing it wrong. With Verizon, Dell Technologies and Harvard Business School, we are going to give you...
Our massive post pandemic research project proved that highly inclusive collaboration combined with faster decision making was not only possible, but necessary to create bold innovation. Sadly, we also found that most leaders assume those two objectives are at odds. The traditional sentiment is that more people means more meetings, and more meetings means slower...
Faced with a tough decision that needs to be made quickly, most leaders’ command-and- control instincts kick in. They are often wrong. In a world changing at an extraordinary pace, expecting a leader under pressure to make the call alone is to overlook the talent in the team. The better answer is quick-fire collaboration. Today’s economy demands that...
When I was the chief marketing officer at Deloitte & Touche, we would have our annual leadership off-site in Las Vegas or Orlando. I remember people practicing their presentations far into the night, and the next day we’d sit for hours in uncomfortable chairs in a huge hotel ballroom, listening to speaker after speaker talk...
As we move into this new paradigm of business post-pandemic, the hybrid workforce—where some team members work remote and some from the office—is our new reality. Yet today’s thinking about remote work is full of wrongheadedness and failed use cases rather than best practice. Many business leaders are still locked into thinking that the best...
During the pandemic, the crisis gave most workplaces much-needed jolts of urgency to reboot outdated management systems. One brilliant outcome we saw emerge were leaders and teams that began collaborating more intensively. Teammates spoke with greater transparency and authenticity, because frankly, there was no time to waste when it came to innovative solutions. In our...
One of the unintended consequences of the constant right-sizing and flattening of our organizations is that we now live in a world where managers just don’t have time to do all that’s required of them in their daily jobs, let alone find time for coaching their employees. Yet coaching is a critical job for any...
My research team and I have had a couple of interesting conversations with Colin Kinsella, CEO of Mindshare Interactive. How did Colin end the feet-dragging that had stalled the change he was brought on board to finish? Not by telling the team what leadership wanted them to achieve, but by changing how the team did...
A few weeks ago I was speaking at an event and two fans of our work shared their personal concern, and I could tell disappointment, due to a series of marketing emails that were sent in the run up to the launch of the Relationship Masters Academy. One lady said that Who’s Got Your Back...
We’ve studied what unlocks team potential for more than twenty-one years. Our new research shows how to reclaim 30% of your life and empower hybrid teams.
Plus, find out how to gain a 79% increase in candor, 75% increase in development, 46% increase in collaboration and a 44% increase in accountability.
Meetings have become our $283 billion habit of wasted time a year. We have a data-driven solution that proves that much of the academic research on virtual team collaboration is wrongheaded, biased and focused on failed use cases. And these are the radically transformative results we see from the practices shared in this white paper.
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