“I’m waiting for you to retire so we can get a divorce.” It was not the answer the chief financial officer of one of America’s largest public companies expected when he tried a workplace candor exercise on his wife. He had written her a dinner invitation suggesting they have a conversation about everything they never...
Most organizations waste tremendous time and potential in unproductive meetings, when the real collaboration could happen before anyone enters the room. When Matt Mullenweg, cofounder of WordPress and CEO of Automattic, showed me his company’s workflow system, I glimpsed the future of collaboration that 85% of companies still haven’t awakened to. His 1,900 employees across...
In an operating room, a surgical technician notices something concerning during a procedure. In traditional hospital hierarchies, they might hesitate to speak up. But a transformation in healthcare leadership is under way that would make that moment of hesitation unthinkable. The old deference to hierarchical leadership is giving way to a new mode of behavior...
As major corporations issue return-to-office mandates, organizational leaders focus on the wrong metrics. The critical question isn’t where employees work but how teams collaborate to drive results. Data from more than 3,000 global teams analyzed by the Ferrazzi Greenlight Research Institute indicates that transforming traditional leadership models to more collaborative peer-to-peer “teamship” yields measurable performance...
Our traditional instinct has been to look to our leaders to steer a clear path through uncertain and complex times. But marshaling the foresight to navigate today’s volatility and disruption requires something more than leadership. It requires teamship—the combined talent and insight of peers sharing the leadership load rather than expecting one heroic individual to...
“It is not what you do. It is what you make happen.” Ronan Dunne, CEO of Verizon Consumer Group, shared this leadership principle with me on a Zoom chat recently. It’s one useful tenet all leaders today should adopt, and it has undoubtedly taken on much greater significance as we move forward and out of...
The future of work arrived out of nowhere, on the back of a once-in-a-centurypandemic. Team dynamics got challenged as members dealt with illness, trauma,and crisis. We’ve all been forced to rapidly and radically adapt to new working norms. The Ferrazzi Greenlight Research Institute has spent more than 15 years studying high-performing teams, but I’ve never...
The appeal of forming virtual teams is clear. Employees can manage their work and personal lives more flexibly, and they have the opportunity to interact with colleagues around the world. Companies can use the best and lowest-cost global talent and significantly reduce their real estate costs. But virtual teams are hard to get right. In...
We all tend to trust what we can see. If someone is always in the office early and leaves late, you’d probably assume he is a dedicated, hard-working employee. But he might actually be the least productive of his co-workers. And that’s why numerous experts have advised that companies should avoid management by observation, and...
A number of years ago, I worked on an executive team in which everyone was located in the same building but people seemed frustratingly far apart. Yet at my first job out of business school, I worked on a number of teams in which we were scattered across the globe but I felt closely connected...
We’ve all been there: trapped in pointless meetings where participants are afraid to speak honestly. We twiddle our thumbs through diplomatic PowerPoint presentations, waiting for the meeting to end so that the real conversations—which usually happen in private—can begin. The desire to avoid conflict is understandable, but it’s one of the most debilitating factors in...
We’ve studied what unlocks team potential for more than twenty-one years. Our new research shows how to reclaim 30% of your life and empower hybrid teams.
Plus, find out how to gain a 79% increase in candor, 75% increase in development, 46% increase in collaboration and a 44% increase in accountability.
Meetings have become our $283 billion habit of wasted time a year. We have a data-driven solution that proves that much of the academic research on virtual team collaboration is wrongheaded, biased and focused on failed use cases. And these are the radically transformative results we see from the practices shared in this white paper.
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