Slack is starting to show what that actually looks like For a few years, workplace AI has promised the same thing: faster answers, better productivity, less busywork. But most of it hasn’t delivered. Not because the technology isn’t powerful, but because it hasn’t been tied to how work actually gets done. Today, every company is...
For the past two years, many conversations about AI in the workplace have revolved around productivity. How do we get more output? How do we automate tasks? How do we reduce cost? All important questions. But they’re still focused on efficiency while the real performance breakthroughs in organizations don’t come from speed alone. They come...
By any conventional startup logic, LumberFi should already be slowing down. In just two years, the construction-tech platform has gone from zero to more than 70 employees, 5× annual growth, and recognition from both NASDAQ and the NYSE as one of the fastest-growing companies in its category. But founder and CEO Shreesha Ramdas is already operating in...
Across large enterprises, AI is moving quickly from experimentation into daily work. That shift is forcing leaders to confront issues they can’t delegate to technology: how performance is measured, how people are supported through change, and how values show up when machines start doing more of the work. Not every company is approaching those questions...
Companies everywhere are introducing AI at a pace that outstrips how quickly people can adapt. The pressure to modernize is real, and so is the strain it puts on established ways of working. At Ingka Group, the largest IKEA retailer in 32 countries, leaders recognized that tension early and set out to adopt AI in...
The future belongs to teams that can see it coming—but our research shows that only 25% of Fortune 500 companies have a consistent, structured approach to anticipating and navigating disruption. Let that sink in for a moment. In a world where change is the only constant, three out of four of the biggest, most resource-rich...
In the heat of a high-stakes championship game, a coach throws a red flag onto the football field. Play pauses. The team does not dwell on mistakes or look to place blame; they want to check everyone is aligned and playing by the agreed-upon rules. Now let us imagine that same commitment to shared accountability...
In today’s volatile world, the most successful teams are bold in their thinking, inclusive in their collaboration, and fast in their decision-making—as a team, they’ve learned to discuss, disagree, and decide well. The vital element in this relational dynamic is trust. But it hasn’t happened by chance. In the top 15% of organizations, trust is...
If you’ve ever heard of holacracy, your reaction might have been skeptical, similar to mine, when I first learned about it from my dear friend, the late Tony Hsieh of Zappos. Holacracy is the principle of self-management and self-directed teams. For decades now with the flattening of organizational structures, it has been more and more...
Speaking with business leaders at Davos earlier in the year, I was struck by a theme I kept hearing – that more than ever they have to deal with the divisive debates racking our society infecting the workplace. The words I kept hearing to describe this increasingly poisonous atmosphere was that “hateful” exchanges were increasingly...
Bosses are trying to rally their teams with a bit more understanding. One of the most sought-after management skills right now is empathy—in other words, taking a genuine interest in co-workers’ lives and what makes them tick. Empathetic leadership has long had corporate disciples, but the concept has become a bigger focus of management training...
Remember March 2020, when most of us expected it might be in two or three months? Then summer gave way to fall and winter. Some set their sights on returning mid-2021. That thought is now a distant memory. As the global pandemic begins its third year, it’s high time to recognize we’re never going back...
During the pandemic, many workers have shown they aren’t afraid to head for the exit. That’s causing employers to rethink work policies and management styles, looking for ways to keep employees on board and attract new ones. The problems are daunting. There’s the existential angst felt by some employees stuck at home toiling on tasks...
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