Shane Greene

As an expert speaker and trainer, Shane Green has delivered keynote speeches, seminars, and intensive training workshops in a variety of subject matters, including leadership, customer service, and team collaboration. Shane also leads executive retreats and facilitates intensive strategic offsite meetings for executive management teams.

In providing training to all levels from service representatives to executive management, Shane drew heavily from his experience as Founder & CEO of The AdderlyGroup, a customer service training company, Vice President of Sales & Marketing for Australian Holdings, an American importer of Australian products, and Vice President of Sales & Marketing for Pineapple Systems, a customer service software company. Additionally, Shane has given keynote speeches at the Starwood Hotels’ quarterly Leadership Conference and bi-annual speeches at UCLA, the well respect college in Los Angeles. Shane earned his Bachelor’s Degree in Marketing and BA in Business Psychology at Canterbury University, New Zealand.

Working with Ferrazzi Greenlight, much of Shane’s focus is on the need of relationships in sales effectiveness and career success. In particular, Shane is a trainer for the following Greenlight courses:

• Relationships for Revenue Growth – Focused on the power of deep, personal relationships in growing the sales pipeline, closing business, and expanding client relationships.
• Relationships for Career Success – Turning today’s young talent into tomorrow’s leadership, this course provides an action plan in developing deep relationships for managing career success, increasing retention rates and effectiveness while reducing costs in succession.
• Relationships for Group Success – To increase effectiveness of work teams, Greenlight provides the skills required to build and manage effective teams.

	Jay Rosenthal, Director of Brand Operations W Hotels "The feedback has been positive and responsive, and his enthusiastic approach has made an impact, as evidenced by our favorable Guest and Associate satisfaction survey scores"

	Kelly Sanders, General Manager Sheraton San Diego "“It was amazing to see the results last…It has been 5 months since we had our retreat and we are just so much more connected. If you had told me a year ago that we would be #1 in profit and #1 in Guest Satisfaction I would not have believed you. The effect that Shane had on our team was without doubt the best investment we could ever have made.”

For more information, contact Ferrazzi Greenlight, Inc. at +1 323 655-8419.