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EXECUTIVE BIOS

Our leadership executives are veterans in consulting, research, marketing, and sales. For details, click on the names below.

Keith Ferrazzi, Chief Executive Officer

Keith Head ShotContact Keith: kf@ferrazzigreenlight.com

Keith Ferrazzi is one of the rare individuals to discover the essential formula for reaching the top - a powerful combination of marketing acumen and a remarkable ability to connect with others. Both Forbes and Inc. have designated him one of the world's most "connected" individuals.

Ferrazzi grew up in Pittsburgh; his father a steelworker, his mother a cleaning lady. His father worked double shifts to send him to the very best prep schools - and ultimately to Yale undergrad and Harvard Business School - imbuing in Ferrazzi a sense of gratitude that has deeply influenced his message: Generosity in relationships as the cornerstone of success.

Thanks to that remarkable insight, Ferrazzi has developed a network of relationships that stretches from Washington's corridors of power, to America's top corporate leaders, to Hollywood's A-list.

As Founder and CEO of Ferrazzi Greenlight, he provides market leaders with strategic consulting and training services to increase company sales and enhance personal careers. Ferrazzi Greenlight strategically leverages the insight of its executive team, whose careers span the highest echelons of corporate America, along with principles from Ferrazzi's best-selling book, Never Eat Alone. Never Eat Alone has been recognized as one of the best business books of 2005, 2006, and 2007. His recent book, Who's Got Your Back?, guides readers to develop an intimate inner circle, a handful of people who they trust completely to hold them accountable to ever higher levels of achievement.

Ferrazzi is a frequent contributor to CNN and CNBC. He has authored numerous articles for leading business and consumer publications, including Forbes, Inc., The Wall Street Journal, the Harvard Business Review, and Reader's Digest. He has been named a "Global Leader of Tomorrow" by the World Economic Forum, one of the top "40 Under 40" business leaders by Crain's Business, one of the most distinguished young Californians by the Jaycees, and one of the most creative Americans in Richard Wurman's Who's Really Who. Ferrazzi's extraordinary rise to prominence, which includes a stint as the youngest Chief Marketing Officer in the Fortune 500, has even inspired a Stanford Business School case study.

As CEO of Ferrazzi Greenlight, he draws upon a rich professional history to guide organizations and business leaders worldwide. Ferrazzi was previously Chief Marketing Officer at Starwood Hotels, where he oversaw marketing activities for global brands including Sheraton, Westin, The Luxury Collection, St. Regis, and W Hotels. Ferrazzi also served as Chief Marketing Officer for Deloitte Consulting, a leading global management consulting firm, where he developed and managed the industry's first globally integrated marketing organization. His creative marketing strategy drove the ascent of Deloitte's "Consulting" brand recognition from the lowest in the industry to a primary position and spurred the highest featured growth rate in the industry.

Ferrazzi actively supports numerous civic, charitable, and educational organizations. He serves on the Yale University Board of Alumni Governors and the Board of Trustees of the Kiski School, and is also a Fellow of the Berkeley College at Yale. Additionally, Ferrazzi founded Big Task Weekend, an annual executive roundtable focused on how businesses can help contribute to America's health and wellness. Ferrazzi's interests also include an examination of the relationship between leadership success and spirituality.

Jim Hannon, Chief Operating Officer

Jim Head ShotJim Hannon is an experienced general manager and management consultant.

Prior to joining Ferrazzi Greenlight, Jim ran one of the country’s largest non-bank credit card processors, with 13,000 merchant customers in the U.S. and Canada. He has served as a strategy consultant with Booz Allen Hamilton, as well as the director of strategy for a $1-billion private conglomerate.

As a consultant, Jim has helped companies large and small craft strategies for top-line growth and bottom-line improvement. His industry experience includes manufacturing, electronics, aerospace and defense, biotechnology, agriculture, and consumer products.

Jim has extensive project management experience in the architecture, engineering, and construction fields. He has overseen approximately $100-million of design and construction for prominent clients in the defense, petrochemical, and hospitality industries.

Jim earned his MBA with honors from UCLA Anderson, where he was selected as commencement speaker. He holds a BSE from Princeton University. He resides in Los Angeles with his wife Jenny and their grade-school twins. In addition to his work with Ferrazzi Greenlight, Jim is the Chief Financial Officer for a charitable foundation, chairs the Board of Directors for Loyola High School of Los Angeles, and serves on the board of several other philanthropic organizations. In his spare time, Jim coaches youth sports and enjoys water-skiing, snow skiing, volleyball and golf.

Annette Templeton, Senior Vice President of Enterprise Consulting

Annette Head ShotContact Annette: atempleton@ferrazzigreenlight.com

Annette Templeton is Senior Vice President of Enterprise Consulting at Ferrazzi Greenlight, with responsibility for practices that leverage relationship sciences and experiential learning to drive sustainable growth through culture change and improved sales force relationships.

Previously, Annette took increasingly demanding turns as Senior Research Director, Managing Consultant, and Principal Director prior to becoming Global Director of Client Impact at the Gallup organization, a worldwide leader in the study of human nature and behavior for more than 70 years.

In her most recent role at Gallup, Annette oversaw hiring and development of an international network of more than 300 consultants, training professionals, and researchers in more than 40 offices in 20 countries. Annette has rich experience designing, developing, facilitating and coaching dynamic professional development programs with outstanding results.

She received her BS in Mathematics from the University of Nebraska and her MA in Applied Social Research from the California State University at Fullerton. A member of the Pacific Sociological Association and the American Marketing Association, Annette resides in Laguna Beach.

Walt Zeglinski, Managing Director

Walt Head ShotAs Managing Director of Enterprise Consulting, Walt Zeglinski works with global organizations to identify and transform the critical behaviors that will provide the highest leverage in increasing shareholder value. His background in learning design, culture transformation, and predictable performance acceleration allowed him to immediately lead his team to new breakthroughs in engagements to reengineer organizational behavior to achieve strategic goals.

Walt comes to Ferrazzi Greenlight with 30 years of success in corporate performance improvement – diagnosing, developing and deploying practical solutions for complex business challenges. His expertise as a CEO, sales and marketing executive, and learning design professional, has helped him to consistently produce results for organizations around the globe. His facilitation, coaching and consulting work has earned him high marks across a wide range of industries.

Prior to joining Ferrazzi Greenlight, Walt was Founder and Managing Partner of A4 Partners, a consultancy of former CEOs dedicated to overcoming the gaps in execution that undermine performance acceleration and predictable goal achievement.

Walt also served as CEO of MAP Consulting, a 50 year old professional services firm that built cultures of accountability, and before that as the CEO of Integrity Solutions, a sales and service training and consulting firm.

Walt might be best known for his leadership of Huthwaite, Inc., a world-renowned research, training and consulting organization best known as the creators of SPIN Selling. While leading Huthwaite in the late 1990’s, he grew the organization almost 400% in 4 years, culminated in a sale for a double-digit multiple of earnings.

He has a world-class reputation for implementing performance initiatives with organizations including Occidental Petroleum, Toyota, Cigna Healthcare, Six Sigma Qualtec, Storage Tec, Allstate Insurance, Coca Cola, AT &T, and Bank of America.

He is a frequent contributor to conferences and association speaking events. As a leader in the field of revenue growth and organizational performance, he is a published writer on the subject of building high performing organizations.

Walt has an undergraduate degree from the Pennsylvania State University and has several postgraduate programs to his credit including the Harvard Business School. He resides with his wife and grandchildren in Laguna Niguel, California.

Jeffrey A. Kaplan, Managing Director

Jeff Kaplan Head Shot

Contact Jeffrey: jkaplan@ferrazzigreenlight.com

Entrepreneur, writer, speaker, educator and change agent Dr. Jeff Kaplan has presented to over 100,000 people on relationship development in 2010 alone. His lifelong passion for architecting unique learning experiences has led him to pursue a varied career in the fields of business, publishing and public speaking. As a young man, Jeff used his life savings of $1,500 dollars to start an events company. Headquartered in a garage, he started the business with one desk, a computer and three chairs. Jeff and a staff of two quickly grew the company and expanded it internationally before selling it for seven figures a decade later.

His interest in working with some of the world’s top brands then led him to head the global consulting firm Capgemini’s marquee alliance with Microsoft Corporation – a $350M account portfolio.

Realizing his passion was to make the workplace better, Jeff partnered with Keith Ferrazzi on the # 1 New York Times Best-seller Who’s Got Your Back, designing a marketing campaign and book tour that changed book promotion forever. As a result, Who’s Got Your Back reached number one on the New York Times overall best-seller list, a ranking only five other business books in history have achieved.

Jeff is now a partner in Ferrazzi Greenlight consulting. He has delivered hundreds of presentations, trainings and keynote addresses and has been featured in numerous radio and television interviews.

Mike Kim, Managing Director

Mike Kim Head ShotMike Kim is a management consultant, author, and inspirational speaker based in Los Angeles. Mike was drawn to the role of Managing Director at Ferrazzi Greenlight for the opportunity to apply his knowledge of consulting, leadership, organizational dynamics, and analytics in diverse business environments with a focus on culture change and sales-force effectiveness. A deep commitment to leverage collaboration and relationships for human behavior change that positively impacts the performance of individuals, companies, organizations, and communities is the common denominator in his ongoing research. Part of his role at the firm includes assisting founder Keith Ferrazzi with Greenlight Giving Foundations service of at-risk-youth.

Previously at Deloitte, Mike was a Specialist leading initiatives applying business solutions and technology to social issues such as anti-human trafficking and human rights. He pioneered an ongoing multi-agency human trafficking data analytics project for the U.S. Government. Prior to Deloitte, Mike authored the Wall Street Journal-featured book Escaping North Korea, a memoir about his experiences at the China-North Korea border helping North Korean refugees escape through a 6,000 -mile modern-day underground railroad. He founded Crossing Borders, a nonprofit dedicated to providing humanitarian assistance to North Korean refugees. His book and life story is currently being developed into a feature film.

Mike frequently appears in the media: He has been a guest on CNN's Anderson Cooper 360, Fox News, and The Daily Show with Jon Stewart. He has also been interviewed by BBC, NPR, NBC, ABC, CBS, and Aljazeera. Mike speaks to audiences worldwide including numerous companies, universities, and government organizations on five continents.

Mike received his MBA from Georgetown University’s McDonough School of Business and his BA from the University of Illinois at Urbana-Champaign. He is a term member of the Council on Foreign Relations.

Frank Congiu, VP of Business Development

Frank Congiu, VP of Business DevelopmentFrank Congiu works with global organizations to identify and transform the critical behaviors that will provide the highest leverage in increasing shareholder value. Frank has 8+ years of experience applying Ferrazzi Greenlight’s proven methodology for effecting change in top organizations through the coaching of high-return practices. His expertise in the power of human relationships applies to culture change and sales-force effectiveness, marketing, and the effectiveness of management teams.

Frank has helped executive and sales teams identify and establish the relationships most impactful to achieving business and career objectives for a diverse array of clients including Accenture, Apollo Group, British Telecom, Coca-Cola, Dow Chemical, eBay, General Electric, General Motors, Hyatt, and NYSE. His role at the firm includes assisting founder Keith Ferrazzi with Greenlight Giving Foundation’s CollegeCONNECT, an experiential learning program that helps undergraduates identify and accomplish goals while developing invaluable relationship-building skills.

Prior to joining Ferrazzi Greenlight, Frank worked for the Bank of New York, where he was responsible for generating new accounts and cross-selling products and services. Frank was honored as the bank’s top salesperson five quarters in a row, primarily as a result of his ability to develop deep and lasting relationships with his clients.

Frank frequently speaks on topics such as Relationships for Revenue Growth, and Relationships for Career Success.

Frank attended New York University where he studied Psychology and received his BA in Accounting from California State University. He resides in Greenwich, Connecticut, and enjoys boating, cooking, reading and—most of all—spending time with his fiancée, Peyton.